What types of services do you offer?

We offer a full range of cleaning and maintenance services designed to provide a complete solution for your needs. Our cleaning services include everything from janitorial tasks to carpet cleaning and strip-and-wax projects. On the maintenance side, we handle everything from replacing a broken light bulb to plumbing repairs and even remodeling. Our goal is to ensure you feel confident in the quality of our work and experience a seamless, hassle-free process.

What is the difference between recurring services and on-demand services?

Our Recurring Services provide regular cleaning visits tailored to your schedule. These services can be arranged weekly, bi-weekly, or monthly to meet your specific needs and ensure your space stays consistently clean. Alternatively, our On-Demand Services offer flexible, one-time solutions for specific projects. With no ongoing commitment required, you can simply schedule them as needed.

Are you insured?

Yes, we maintain full coverage, including liability insurance, workers’ compensation, and umbrella insurance, to provide complete protection for both our clients and employees. We want to create a business relationship where you feel confident and secure that your needs are being handled with professionalism and care. If accidental damages occur, we take full responsibility and have the insurance to cover them.

Can you customize your services to fit our schedule?

Absolutely! We customize our cleaning or maintenace schedules to align seamlessly with your operational needs, ensuring minimal disruption to your daily activities. Whether you require cleaning during daytime hours, in the evening, or overnight, we’re here to accommodate your preferences. Our goal is to provide a service that integrates smoothly into your routine, allowing you to focus on your business with confidence and ease.

What products do you use? Are they safe for the environment? How do you prevent cross-contamination during cleaning?

We use industry-approved, eco-friendly cleaning products that are gentle on both people and the environment. To ensure the highest standards of hygiene, we utilize color-coded microfiber cloths and mops designated for specific areas, effectively preventing cross-contamination. Additionally, we adhere to strict cleaning and disinfecting protocols, ensuring a thorough and safe clean every time.

How do you price your services? What payment methods do you accept?

Our pricing is thoughtfully determined based on the size of your space, the specific services required, and the frequency of cleaning. To ensure accuracy and transparency, we provide personalized quotes following a thorough on-site assessment. For your convenience, we accept a variety of payment methods, including checks, credit cards, and electronic transfers, making the process as simple as possible.

What’s your cancellation or rescheduling policy?

We understand schedules can change. We request a 24-hour notice for cancellations or rescheduling.

What happens if we’re not satisfied with the service?

Your satisfaction is our priority. If you’re unhappy with any aspect of our service, we’ll address and resolve the issue promptly.

Can we request special or additional services if needed?

Of course! We’re happy to accommodate special requests, whether it’s a one-time deep cleaning or additional tasks.

Do I have to sign a long-term contract?

We offer flexible options, including one-time services, short-term agreements, and long-term contracts, depending on your needs.

Do you offer discounts for long-term contracts or multiple locations?

Yes, we provide discounts for long-term agreements and businesses with multiple locations.

How do you ensure consistent service quality?

We conduct regular quality checks, provide ongoing training for our staff, and encourage client feedback to continuously improve our services.